TERMS OF USE

Last Updated: May 26, 2025

1. ACCEPTANCE OF TERMS

Welcome to Talantly.ai. By using our website, mobile app, or services (“Service”), you agree to these Terms of Use and our Privacy Policy. If you don’t agree, please don’t use our Service.

You must be at least 18 years old to use our Service. If you’re using the Service for a company, you must have authority to bind that company to these terms.

2. YOUR ACCOUNT

Account Registration

Create your account with accurate information and keep it up to date. You’re responsible for protecting your account credentials and all activities under your account. Notify us immediately if your account is compromised.

Account Termination

We may suspend or terminate accounts that violate these terms, with or without notice.

3. SERVICE PLANS AND PRICING

Available Plans

  • Free Plan: Limited access for selected beta testers only (not available for new users)
  • Paid Plans: Six subscription options across two categories with three tiers each
  • Free Trial: All paid plans include a 3-day free trial
 

Plan Features

Each plan has specific features and usage limits as described on our website. We may modify plan features with reasonable notice, but won’t reduce features you’ve already paid for during your current billing period.

Plan Changes

Upgrade or downgrade anytime through your account. Changes take effect at your next monthly billing cycle, except upgrades which are prorated immediately.

4. PAYMENT AND BILLING

How Billing Works

  • Monthly billing only – subscriptions renew automatically each month
  • Payment processor: Lemon Squeezy handles all payments (you agree to their terms too)
  • Free trial: Requires valid payment info; automatically converts to paid unless canceled
  • Taxes: You’re responsible for applicable taxes
 

What You Authorize

By providing payment information, you authorize us to charge your payment method for monthly fees, taxes, and any applicable overage charges.

Failed Payments and Account Status

If payment fails, we’ll retry several times. Continued payment failures may result in account suspension. You remain responsible for unpaid amounts.

Price Changes

We may change pricing with 30 days’ notice. Changes apply at your next billing cycle. You can cancel if you don’t agree to new pricing.

5. CANCELLATION AND REFUNDS

How to Cancel

Cancel anytime through your account settings or by contacting us. You keep access until your current billing period ends.

Refund Policy

Generally no refunds, except for:

  • Our billing errors
  • Extended technical issues preventing service access
  • Other exceptional circumstances at our discretion
 

Trial Cancellation

Cancel during your 3-day trial to avoid charges. If you don’t cancel, you’ll be charged for your selected plan.

6. ACCEPTABLE USE

What You Can Do

  • Use the Service for personal or business recruitment purposes
  • Upload documents for AI analysis and insights
  • Access and export your data
  • Provide feedback to help us improve
 

What You Can’t Do

  • Use the Service for illegal activities or to harm others
  • Violate anyone’s intellectual property or privacy rights
  • Share account credentials or let others use your account
  • Exceed your plan’s usage limits or try to circumvent them
  • Upload viruses, malware, or harmful code
  • Try to hack, reverse engineer, or disrupt the Service
  • Use the Service to build competing products
 

Content Guidelines

Don’t upload content that’s illegal, harmful, or violates others’ rights. Remove unnecessary sensitive personal information before uploading documents.

7. YOUR CONTENT AND OUR AI PROCESSING

Content Ownership

You own the content you upload. However, you give us permission to use, process, and analyze it to provide our Service.

AI Processing

When you upload documents:

  • We extract text from your files (not the full documents)
  • We send this text to Claude AI (by Anthropic) for analysis
  • The AI generates reports and insights based on your content
  • We implement security measures, but AI processing isn’t perfect
 

Your Responsibilities

  • Ensure you have rights to all content you upload
  • Remove sensitive information that’s not needed for our Service
  • Don’t upload content that violates laws or others’ rights
  • Understand that AI analysis should assist, not replace, human judgment
 

8. OUR INTELLECTUAL PROPERTY

The Service itself (software, design, features, etc.) belongs to us and is protected by intellectual property laws. Your license to use it is limited to the purposes described in these terms.

If you give us feedback or suggestions, we can use them freely without payment or attribution.

9. THIRD-PARTY SERVICES

Our Service uses third-party providers (like Lemon Squeezy for payments and Anthropic for AI). When you use these features, you’re also subject to their terms and policies.

We may link to other websites, but we don’t control or endorse them. Use them at your own risk.

10. SERVICE AVAILABILITY AND DISCLAIMERS

Service Availability

We strive for reliable service but don’t guarantee 100% uptime. We may suspend the Service for maintenance, updates, or other operational needs.

Important Disclaimers

The Service is provided “as is” without warranties. We specifically don’t guarantee:

  • Uninterrupted or error-free operation
  • Accuracy of AI-generated content or analysis
  • That the Service meets all your specific needs
  • Complete security (though we implement reasonable protections)
 

Use AI results as guidance, not absolute truth. Always apply human judgment for important decisions.

11. LIMITATION OF LIABILITY

Our Liability Limits

To the maximum extent allowed by law:

  • We’re not liable for indirect damages, lost profits, or business losses
  • Our total liability to you is limited to the amount you’ve paid us in the past 12 months (or total amount paid if less than 12 months)
  • We’re not responsible for third-party actions or content
 

Your Responsibility

You’re responsible for your use of the Service and any consequences. You agree to defend us against claims arising from your misuse of the Service or violation of these terms.

12. DATA AND PRIVACY

Data Retention

  • Documents stay until you delete them
  • Delete individual files, candidate records, or entire vacancies anytime
  • After account deletion, data may remain in backups for up to 6 months
  • You can request data export anytime
 

Privacy Rights

Your privacy rights are detailed in our Privacy Policy. You have rights to access, correct, and delete your personal information under applicable laws.

13. TERMINATION

How Accounts End

  • You can cancel anytime (keeps access until period ends)
  • We can terminate for terms violations (immediate loss of access)
  • Service shutdown (we’ll give reasonable notice when possible)

What Happens After Termination

  • You lose access to the Service immediately (except for voluntary cancellation)
  • Data retention follows our Privacy Policy
  • Legal obligations and limitations survive termination

14. USAGE LIMITS AND FAIR USE

Plan Limits

Each plan has specific usage limits (documents processed, analyses generated, storage, etc.). These limits are clearly described when you choose your plan.

Fair Use Policy

Even within your plan limits, we may restrict access if you:

  • Use the Service in ways that harm performance for other users
  • Attempt to abuse or exploit the Service
  • Engage in automated or excessive usage patterns

Overages

If you exceed your plan limits:

  • Service may be restricted until your next billing cycle
  • You may be offered an upgrade to a higher plan
  • Additional charges may apply as specified in your plan

15. CHANGES AND UPDATES

Changes to These Terms

We may update these terms anytime. We’ll post changes here with a new “Last Updated” date. Continued use means you accept the changes.

For significant changes affecting your rights, we’ll try to provide additional notice.

Service Updates

We regularly update and improve the Service. These updates may change features, add new ones, or remove outdated functionality.

16. LEGAL MATTERS

Governing Law

These terms are governed by Delaware law (USA), regardless of where you’re located.

Dispute Resolution

If you have issues, please contact us first. We’re committed to resolving problems fairly and quickly.

Entire Agreement

These Terms and our Privacy Policy make up the complete agreement between us. They replace any previous agreements about the Service.

Severability

If any part of these terms is found invalid, the rest remains in effect.

17. SPECIAL PROVISIONS

European Union Users

If you’re in the EU, you have additional consumer rights that these terms don’t override. EU consumers may have withdrawal rights for digital services in certain circumstances.

California Residents

California residents can contact the California Department of Consumer Affairs for complaint assistance: 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or (800) 952-5210.

18. CONTACT US

Questions about these terms? Contact us at: talantly.ai/contact/

We’re here to help and will respond to your questions promptly.